Jira Service Management

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You can raise a ATC Project request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"80","name":"Product related questions","descriptionHtml":"","callToAction":"Product related questions","introHtml":"","icon":10484,"iconUrl":"https://atc-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[20],"key":""},{"id":"72","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://atc-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[20],"key":""},{"id":"76","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://atc-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"}],"orderMapping":{"20":[80,72]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SRATC","userLanguageHeader":"Most frequently asked questions","userLanguageMessageWiki":"<ul>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/i-am-using-an-organization-g-suite-account-can-i-install-the-add-on\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">I am using an organization G Suite account. Can I install the add-on? </a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/are-there-any-limitations-in-the-30-day-trial\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Are there any limitations in the 30-day trial?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/what-happens-after-the-30-day-trial\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">What happens after the 30-day trial?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/what-video-conferencing-software-does-the-add-on-support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">What video conferencing software does the add-on support?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/how-does-the-automatic-attendance-taking-process-work\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How does the automatic attendance-taking process work?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/can-students-post-fill-their-attendance-after-the-meeting\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Can students post-fill their attendance after the meeting?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/how-do-i-generate-an-attendance-report-do-i-need-to-prepare-a-name-list-in-advance\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I generate an attendance report? Do I need to prepare a name list in advance?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/where-do-i-find-the-generated-attendance-report\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Where do I find the generated attendance report?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/what-should-i-do-if-i-want-to-change-the-time-and-attendees-for-the-scheduled-meeting\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">What should I do if I want to change the time and attendees for the scheduled meeting?</a></li>\n <li><a href=\"https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/why-i-don-t-see-the-report-when-i-click-the-generate-button\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Why I don't see the report when I click the \"Generate\" button?</a></li>\n</ul>","defaultLanguageHeader":"Most frequently asked questions","defaultLanguageMessage":"* [I am using an organization G Suite account. Can I install the add-on? |https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/i-am-using-an-organization-g-suite-account-can-i-install-the-add-on]\n* [Are there any limitations in the 30-day trial?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/are-there-any-limitations-in-the-30-day-trial]\n* [What happens after the 30-day trial?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/what-happens-after-the-30-day-trial]\n* [What video conferencing software does the add-on support?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/what-video-conferencing-software-does-the-add-on-support]\n* [How does the automatic attendance-taking process work?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/how-does-the-automatic-attendance-taking-process-work]\n* [Can students post-fill their attendance after the meeting?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/can-students-post-fill-their-attendance-after-the-meeting]\n* [How do I generate an attendance report? Do I need to prepare a name list in advance?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/how-do-i-generate-an-attendance-report-do-i-need-to-prepare-a-name-list-in-advance]\n* [Where do I find the generated attendance report?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/where-do-i-find-the-generated-attendance-report]\n* [What should I do if I want to change the time and attendees for the scheduled meeting?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/what-should-i-do-if-i-want-to-change-the-time-and-attendees-for-the-scheduled-meeting]\n* [Why I don't see the report when I click the \"Generate\" button?|https://docs.servicerocket.com/attendance-taker-for-classroom/en/knowledge-base/frequently-asked-questions/faq-for-teachers/why-i-don-t-see-the-report-when-i-click-the-generate-button]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}